Information We Collect
We may collect your name, contact details, account login information, address, donation records, adoption or volunteer application details, messages sent to us, and any files or photos you submit through our forms.
How We Use Information
We use this information to manage supporter accounts, process adoption and volunteer applications, respond to enquiries, record donations and sponsorships, arrange rescue or welfare follow-ups, improve our services, and keep our community updated.
Animal Welfare and Application Checks
For adoption, fostering, volunteering, or sponsorship activities, we may review submitted information to assess suitability, arrange visits or interviews, verify details, and support the safety of animals, applicants, staff, and volunteers.
Sharing of Information
We do not sell personal information. We may share information only with trusted team members, volunteers, service providers, payment or hosting providers, professional advisers, or authorities when required to operate our services, protect animal welfare, or comply with law.
Data Security
We take reasonable administrative and technical steps to protect information from unauthorized access, misuse, loss, or disclosure. No online system is completely risk-free, so we encourage users to protect their own account credentials.
Your Choices
You may ask us to update, correct, or remove your personal information where legally and operationally possible. Some records may need to be retained for donation, compliance, welfare, dispute, or safety purposes.
Contact
If you have questions about this policy or how your information is handled, please contact us through the Contact page.